1. Quality Policy and Objectives
- Describe the company's commitment and expectations regarding quality.
- Define quality objectives such as zero defect rate, customer satisfaction, etc.
2. Quality Management System
- Establish the organizational structure and responsibilities for quality management.
- Define quality management processes and procedures, ensuring detailed quality control requirements and Standard Operating Procedures (SOPs) for each process and step.
3. Raw Material Control
- Implement raw material inspection procedures to ensure stainless steel materials from suppliers meet company quality requirements and standards.
- Ensure traceability and certification of raw materials.
4. Process Control
- Identify Critical Control Points (CCP) during processing and develop related quality control plans.
- Implement inspection and monitoring during processes to ensure products meet specifications and standards at each stage.
5. Inspection and Testing
- Establish product inspection and testing plans, including visual inspection, dimensional measurement, chemical composition analysis, mechanical performance testing, etc.
- Determine inspection equipment, tools, and methods, and ensure regular calibration and maintenance.
6. Non-Conforming Product Control and Handling
- Establish procedures for controlling non-conforming products, including handling, recording, and traceability mechanisms.
- Ensure proper identification and disposition of conforming and non-conforming products.
7. Document Control
- Establish document management and record retention procedures, including archiving and storage of quality records, inspection reports, certificates of conformity, etc.
8. Training and Personnel Competence
- Provide training for quality control personnel to ensure understanding and compliance with the quality management system and SOPs.
- Enhance staff's quality awareness and skills to improve overall quality standards.
9. Customer Complaint Handling
- Develop procedures for handling customer complaints to ensure timely response and resolution, including root cause analysis and implementation of corrective actions.
10. Continuous Improvement
- Implement continuous improvement mechanisms, including regular quality reviews, internal audits, and management reviews.
- Analyze quality data and trends, develop improvement plans to enhance product quality and production efficiency.
